FAQ's

  • ARE ALL ITEMS ON THE POSHTEUR WEBSITE AVAILABLE IN STORES AND VICE VERSA ?

    Due to fluctuating retail warehouse contraints, at the moment, our brands or items found online are not available in retail stores. The general assortment may vary slightly but usually you will be able to find most of the items you are looking for online.

  • HOW CAN I LEARN MORE ABOUT POSHTEUR?

    For questions relating to Poshteur, history, its brands and its activities, visit the following link: https://poshteur.com/pages/about-us

  • WHICH PRODUCTS ARE AVAILABLE ON POSHTEUR.COM?

    Poshteur.com offers products across all categories, including bags, accessories, shoes, décor, and ready-to-wear. You can shop by browsing our collections. Custom Made to Order and personalized items are mostly available. Each product is labeled with the following availability: Made to Order and Personalized Items.

  • DO POSHTEUR ITEMS GO ON SALE?

    There are a limited amount of collections on our site that do have sales, including black Friday sales and private sales except high ticket items. If you see Poshteur Collection items, not from an official Poshteur retailer, being sold at discounted, sale or clearance prices, then chances are the item is counterfeit.

  • WHAT ARE MADE TO ORDER ITEMS?

    Made to Order items are custom-made only after an order has been requested. Once an order has been placed, you will automatically receive an order confirmation of your order details and payment to your email. Your item will then be crafted exclusively for you. Made to Order items include apparel, accessories and home Décor collections. Please note that once a Made to Order item has successfully been submitted, it cannot be cancelled, modified or returned for a refund. These items are final sale.

  • WHERE ARE POSHTEUR PRODUCTS MADE?

    Products sold on Poshteur.com are crafted with the highest quality materials, design and workmanship dependent of its brand and collection. Most Poshteur products are made in USA. Exceptions include other items, which are mainly imported. In line with our mission of responsible shopping, we are constantly searching for brands that offer more sustainable materials and manufacturing processes to develop products that have a lower impact on the environment, while still upholding our commitment to superior craftsmanship and quality.

  • HOW CAN WE PARTNER OUR BRAND TO BE SOLD IN YOUR STORE?

    Send us a message via Contact tab or send us an email at shop@poshteur.com.